jil16 Privacy
Policy

This Privacy Policy ("Policy") describes how jil16 ("jil16," "we," "us," "our") collects, uses, stores, shares, and protects personal information relating to individuals ("Data Subjects," "you," "Players") who access or use the jil16 online gaming platform at jil16.app and all associated services (collectively, the "Platform").

This Policy is issued in compliance with Republic Act No. 10173, otherwise known as the Philippine Data Privacy Act of 2012 ("DPA"), its Implementing Rules and Regulations ("IRR"), and the issuances of the National Privacy Commission ("NPC"). It also reflects our obligations under PAGCOR's data protection requirements applicable to Philippine-licensed online gaming operators.

By registering an account with jil16, accessing the Platform, or otherwise providing us with your personal information, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any aspect of this Policy, please discontinue your use of the jil16 Platform.

For purposes of the Philippine Data Privacy Act and this Privacy Policy, jil16 acts as the Personal Information Controller (PIC) with respect to the personal data of its registered players and platform users. jil16 determines the purposes and means of processing personal data in connection with the Platform.

jil16 has designated a Data Protection Officer (DPO) responsible for overseeing the Platform's data protection compliance, handling data subject requests, and serving as the point of contact with the National Privacy Commission. Inquiries regarding data privacy may be directed to our DPO using the contact details provided in Section 15 of this Policy.

jil16 collects the following categories of personal data in connection with the operation of the Platform. Collection of sensitive personal information is kept to the minimum necessary to fulfill our legal and operational obligations.

jil16 collects personal data through the following channels and methods:

• Account registration form (mobile number, name, date of birth, password)
• KYC document upload (government-issued ID, proof of address)
• Deposit and withdrawal requests (payment account details)
• Customer support interactions via live chat or email
• Voluntary participation in surveys, promotions, or feedback forms
• Self-exclusion and responsible gaming tool activations

• Cookies and similar tracking technologies (see Section 10)
• Server logs recording IP addresses, access times, and pages visited
• Game system logs capturing all wagering activity and session data
• Device fingerprinting for fraud detection and security verification
• Geolocation data collected via browser or device permissions

jil16 may receive personal data from third-party identity verification services engaged for KYC compliance, payment processors such as GCash, Maya, and Philippine banks processing your transactions, and fraud prevention and anti-money laundering screening services. Data received from third parties is handled in accordance with this Policy.

jil16 processes your personal data for the following purposes:

• Account management: Creating, verifying, maintaining, and securing your jil16 account
• Identity verification (KYC): Fulfilling PAGCOR and AMLA-mandated identity verification obligations before processing withdrawals
• Gaming services: Delivering all games, live dealer services, sports betting, sabong, and bingo available on the jil16 Platform
• Payment processing: Processing deposits and withdrawals via GCash, Maya, bank transfers, and other supported Philippine payment methods
• Customer support: Responding to your inquiries, complaints, disputes, and support requests
• Fraud prevention & security: Detecting, investigating, and preventing fraudulent transactions, collusion, money laundering, and unauthorized account access
• Regulatory compliance: Meeting obligations under PAGCOR licensing, the Anti-Money Laundering Act (AMLA), the Data Privacy Act, and other applicable Philippine laws
• Responsible gaming: Monitoring gaming patterns to identify potential problem gambling behavior and delivering appropriate interventions or notifications
• Marketing communications: Sending promotional offers, bonuses, and platform updates where you have provided consent or where legitimate interest applies
• Platform improvement: Analyzing usage patterns and technical data to improve platform performance, user experience, and game selection

Under the Philippine Data Privacy Act, jil16 processes your personal data on the following legal bases:

• Consent (Section 13(a) DPA): Where you have provided explicit consent, including consent given at registration, consent to marketing communications, and consent to certain optional data processing activities
• Contract (Section 13(b) DPA): Processing necessary for the performance of the jil16 Terms and Conditions to which you are a party, including account management, game delivery, and payment processing
• Legal obligation (Section 13(c) DPA): Processing required to comply with applicable Philippine laws including PAGCOR regulations, the Anti-Money Laundering Act, the Data Privacy Act, and tax obligations
• Legitimate interests (Section 13(f) DPA): Processing for fraud prevention, platform security, responsible gaming monitoring, and service improvement where these interests are not overridden by your rights and freedoms

jil16 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly for the purposes described in Section 5:

jil16 engages third-party service providers ("PIPs") who process personal data on our behalf under binding data processing agreements that require compliance with the DPA. These include: identity verification and KYC service providers, payment processors (GCash, Maya, BPI, BDO, and other Philippine financial institutions), cloud hosting and infrastructure providers, fraud detection and security services, and customer support platform providers.

Game providers whose titles are available on the jil16 Platform may receive limited gameplay data (excluding full identity data) necessary to operate their games and audit RNG outcomes. Game providers are contractually bound to handle such data in compliance with applicable privacy laws.

jil16 will disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), law enforcement agencies, or other government bodies when required by law, court order, or regulatory directive. We will not disclose more data than is legally required in such circumstances.

In the event of a merger, acquisition, or sale of all or substantially all of jil16's assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. You will be notified of any such transfer.

Some of jil16's service providers, including cloud infrastructure and game provider partners, may process personal data in countries outside the Philippines. When personal data is transferred outside the Philippines, jil16 ensures such transfers are conducted in compliance with Section 21 of the DPA and NPC rules on cross-border data transfers, including the use of contractual clauses requiring the recipient to maintain data protection standards at least equivalent to those required under Philippine law.

Where required by NPC guidelines, jil16 will notify the NPC of cross-border personal data transfers involving sensitive personal information or large volumes of data.

jil16 retains personal data only for as long as necessary to fulfill the purposes for which it was collected, as required by applicable law, or as necessary to resolve disputes and enforce our agreements. The following general retention periods apply:

Upon expiry of the applicable retention period, jil16 will securely delete, anonymize, or destroy personal data in a manner that prevents unauthorized reconstruction or access.

The jil16 Platform uses cookies and similar tracking technologies (collectively, "Cookies") to provide core functionality, improve performance, and enhance your user experience. A cookie is a small text file stored on your device by your web browser when you visit a website.

• Strictly Necessary Cookies: Required for core Platform functions including login session management, security token validation, and account authentication. These cookies cannot be disabled without impairing the basic functionality of the Platform.
• Performance Cookies: Collect anonymized data about how users interact with the Platform, including pages visited, time spent per session, and errors encountered. This data helps jil16 improve Platform performance and identify technical issues.
• Functional Cookies: Remember your preferences such as preferred language, display settings, and whether you have acknowledged certain notices, to provide a more personalized experience.
• Analytics Cookies: Used by jil16 to analyze aggregated usage patterns across the Platform. Data collected is anonymized or pseudonymized and used only for internal analytical purposes.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect your ability to use features of the jil16 Platform. jil16 does not use third-party advertising cookies to track your activity across other websites.

jil16 implements appropriate organizational, technical, and physical security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption on all data transmitted between your device and the jil16 Platform
• Encryption at rest for sensitive personal information and financial data stored on jil16 servers
• Access controls ensuring that jil16 personnel can only access personal data on a strict need-to-know basis
• Multi-factor authentication for internal systems containing player personal data
• Regular security audits and penetration testing of Platform infrastructure
• Incident response procedures enabling prompt detection, containment, and notification in the event of a personal data breach
• Staff training on data privacy obligations and secure data handling practices

While jil16 takes all reasonable precautions, no internet transmission or electronic storage method is completely secure. We encourage players to use strong, unique passwords for their jil16 accounts and to enable two-factor authentication (2FA) as an additional security measure.

Under the Philippine Data Privacy Act, you have the following rights with respect to your personal data held by jil16. These rights may be exercised subject to certain limitations prescribed by law, including where processing is required for legal compliance or the exercise of legal claims.

• Right to be Informed: The right to know how your personal data is collected, used, stored, and shared by jil16 — which this Privacy Policy fulfills.
• Right of Access: The right to obtain a copy of your personal data held by jil16 and information on how it has been processed.
• Right to Rectification: The right to request correction of inaccurate, incomplete, or outdated personal data held by jil16. You may update basic account information directly via your account settings.
• Right to Erasure (Right to be Forgotten): The right to request deletion of your personal data where jil16 no longer has a legal basis or legitimate purpose to retain it. Note that certain data must be retained for legal and regulatory compliance periods as described in Section 9.
• Right to Object: The right to object to processing of your personal data based on legitimate interests, including direct marketing. You may opt out of marketing communications at any time.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller where technically feasible.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
• Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe that your data privacy rights have been violated.

To exercise any of the above rights, please submit a written request to jil16's Data Protection Officer using the contact details in Section 15. jil16 will respond to verified data subject requests within fifteen (15) calendar days of receipt. Complex requests may require up to thirty (30) calendar days with prior notice to you.

The jil16 Platform is strictly intended for individuals aged 18 years and above. jil16 does not knowingly collect or process the personal data of persons under the age of 18. If jil16 discovers that a minor has registered an account or provided personal information, the account will be immediately suspended, all associated data will be deleted, and any funds will be handled in accordance with our Terms and Conditions and PAGCOR requirements.

If you are a parent or guardian and believe that your child has provided personal information to jil16, please contact our Data Protection Officer immediately so that appropriate action can be taken.

jil16 reserves the right to amend, update, or replace this Privacy Policy at any time to reflect changes in our data processing practices, legal or regulatory requirements, or operational changes. Material changes to this Policy will be communicated to registered players via SMS notification to your registered Philippine mobile number and/or a prominent notice on the jil16 Platform prior to the changes taking effect, with a minimum notice period of seven (7) days where reasonably practicable.

The effective date of the current version of this Policy is stated at the top of this document. Your continued use of the jil16 Platform following the effective date of any amended Policy constitutes your acceptance of the updated terms. If you do not agree to any changes, you should stop using the Platform and may request account closure in accordance with our Terms and Conditions.

If you have any questions, concerns, or requests regarding this Privacy Policy or jil16's handling of your personal data, please contact our Data Protection Officer:

• Data Protection Officer, jil16
• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 on the jil16 Platform — average first response under 2 minutes
• Response time: Data subject requests responded to within 15 calendar days

If you are not satisfied with jil16's response to your data privacy concern, you have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines through their official complaint channels.